Terms & Conditions



Acceptance of terms

These terms and conditions govern all supply of goods and services ("products") by Camilla Jayne (Camilla Jayne Gibson t/as Camilla Jayne) to you, the purchaser of goods and services from us, including your use of the website at www.camillajayne.com ("the website"). They are effective from {17/08/206} and will replace all earlier Camilla Jayne Gibson t/as Camilla Jayne terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.

We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.

To make a purchase from our online shop you must be 18 years of age or over.

Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).

If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.

Availability and supply

All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.

Delivery and delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

We only deliver to street addresses in the countries we currently supply to. The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary we in your online shopping basket.

We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.

Pricing

All prices are in Australian Dollars and are inclusive of any Goods and Services Tax ("GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.

An invoice will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct and we may contact you by phone and/or email relating to your order.

Payment options

We accept the following credit cards:

Visa, MasterCard and American Express

We also accept payment from your PayPal account if you have one.

We also accept direct deposit into our nominated bank account.

Credit Card Security

All payments are processed via PayPal's secure payments system to ensure high levels of payment security and are subject to PayPal's terms and conditions.

Click here to for PayPal's terms.
https://cms.paypal.com/nz/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Legal_Hub_full&locale.x=en_US


Shipping and delivery

  • We will make our best endeavors to ship all via Australia Post and with tracking within 3 business days of purchasing your item. International packages have limited tracking with Australia Post.
  • Tracking information will be received by email.
  • Fragile item's are placed in protective packaging so your item's travel to you in perfect condition.
  • Shipping is calculated once you have entered your package destination at the checkout
  • Please check the Australia Post website for delivery time frames.

Returns & Exchange Policy (Online Only)

We want you to be happy with your purchase so we are willing to fully refund or exchange any item purchased from Camilla Jayne as per the following Terms and Conditions;

1. Returns will be accepted if the item does not fit or the item was not as described and is returned within 25 days of the initial purchase.

2. Returns will not be accepted if you simply change your mind, the item is damaged or there are any marks or smells on the item due to trying it on without due care and/or poor storage while the item is in your possession.

3. Refunds will be given in the same manner the sale was made.

4. Postage cost for items to be exchanged or returned are to be covered by the customer.

Returns Policy (In Store)

We want you to be happy with your purchase. Please read our returns policy carefully;

  1. Returns will be accepted if the item was not as described or incorrect item is sent/given and is returned within 30 days of the initial purchase.
  2. Returns are given as store credit or exchange unless item is faulty.
  3. Returns will not be accepted if you change your mind after delivery/purchase, the item is damaged after purchase or there are any marks or smells on the item due to trying it on without due care and/or other poor storage while it is in your possession.
  4. Refunds will be given in the same manner the sale was made if the item is faulty.
  5. Postage cost for items to be exchanged or returned are to be covered by the customer.
  6. Orders require a 50% deposit of total order at the time order is placed. Remaining 50% is paid prior to delivery. Orders cancelled forfeit the deposit amount.
  7. Camilla Jayne accepts the following forms of payment: Cash (in store only),Pay Pal(online only); Visa; Master Card; debit card, money order(online only); bank transfer (online only); or any other financial transfer instrument agreed to in advance.
  8. Prices are quoted at the time of an order or in the Invoice and is valid for ten days. Prices may change at any time without prior notice. Products are available on a first come, first buy basis and are not guaranteed to be in stock.
  9. Cost of shipping is dependent on the total order cost, weight of the order, and shipment destination. There is no flat rate shipping fee. Customer agrees that Camilla Jayne will not be responsible any delivery loss or damage.
  10. Camilla Jayne makes no warranties, express, implied or otherwise. Refund of price paid or replacement of product is the exclusive remedy agreed to by customer. Camilla Jayne shall not be liable for any incidental or consequential damages for breach of any express or implied warranty on these products. Except to the extent prohibited by applicable law, Camilla Jayne disclaims any implied warranty of merchantability or fitness for a particular purpose of these products or any part thereof, and any warranty of non-infringement of intellectual property rights.
  11. These terms and conditions may not be altered, supplemented, or amended by the use of any customer document(s). Any attempt by customer to alter, supplement or amend these terms and conditions or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both customer and Camilla Jayne. Camilla Jayne reserves the right to amend its terms and conditions from time to time with such amendments to apply to all orders received on or after the time of posting the amendments on Camilla Jayne's Internet website.
Layby Policy

We want you to be happy with your purchase. Please read our layby policy carefully;

  1. Layby's require a 20% deposit at the time of purchase.
  2. Layby term is 3 months. Layby's not collected within this timeframe forfeit payments made and the item is returned to the store for sale.
  3. These terms and conditions may not be altered, supplemented, or amended by the use of any customer document(s). Any attempt by customer to alter, supplement or amend these terms and conditions or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both customer and Camilla Jayne. Camilla Jayne reserves the right to amend its terms and conditions from time to time with such amendments to apply to all orders received on or after the time of posting the amendments on Camilla Jayne's Internet website.

Held Items Policy

  1. Item's can be held for the customer until close of business on the same day.
  2. Items not collected and purchased on the same day are returned to the store for sale.

Gift Voucher Policy

  1. Gift vouchers are valid for 6 months from the time of purchase.
  2. Vouchers not used within this time frame become void.

Liability Limitation

We will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law we assume no responsibility for the completeness and current accuracy of the information provided on our website.


To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, agent of us and anyone else we use to perform our duties or provide services under any agreement you have with us. None of the persons specified above is liable or has to pay you for anything else in connection with or resulting from anything any of us does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us. This exclusion applies whatever you are claiming for and in whatever way liability might arise. This exclusion does not limit any inalienable rights you may have under the Consumer Guarantees Act 1993.

Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable to you for loss or damage of any kind however that loss or damage is caused or arises.

Applicable law and jurisdiction

Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside.

Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of Australia. The Courts of Australia shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with these terms of trade, or with the use of website or supply of any services.

Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).

You agree to use our website, products and services in accordance with the applicable laws of the country or countries where your business or organisation is based.

Privacy policy and Confidentiality

Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.

Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).

We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.

You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our Website, some functionality of those Website may not be available to you.

We may disclose your personal information as required by law.

Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. We cannot guarantee that our website is secure, and we cannot be held responsible for a breach of our website security that is beyond our control.

You can request details of your personal information that we hold, and ask us to correct it, at any time.

General Conditions

We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.camillajayne.com.

If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.

If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.

Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.

We may deliver notices to you by sending them to an email address that you have notified to us.

MAKEOVER EXPERIENCE
SIZE CHART
RETURNS & SHIPPING
 

This product has been added to your cart

CHECKOUT